To act as first point of contact for enquiries by schools, group visit organisers and general public. To provide first class customer service on every occasion.
- Respond to enquiries
- To be the first point of contact for all bookings or general enquiry telephone calls
- Respond professionally and quickly
- Process sales
- Work closely with the Education Team and Operations Team
- Assist with marketing campaigns
- Maintain stock levels
- Receive & distribute all post
- Office Fire Warden duties
An example is the National Space Centre Home – The National Space Centre https://spacecentre.co.uk/
Indoors at a busy welcome desk
9.00 am and 5.00 pm Monday to Friday. Some weekends and Bank Holiday cover by rota will be required
£16,000-£22,000 per year
None needed but Customer Service and IT qualifications are highly desirable.