Retail and Wholesale

There are approximately 287,000 retail outlets in the UK. Would you like to be working within one?

Retail is a significant sector with large shopping centres like Fosse Park, smaller boutique areas and high streets.
How we shop changes constantly, and retail is a fast-moving industry as organisations try to respond to customer demands.
One of those changes is e-tail or online shopping, which accounts for 30% of all purchases.
There are 42,000 people working in retail and e-tail. There are 42,000 people working in retail and e-tail. This sector provides some great starter jobs for young people, with opportunities to progress. Retail starts in apprenticeships are in the top first local apprenticeship starts. There are also some key retail head offices here such as Next, Joules, Topps Tiles, Watches of Switzerland, Dunelm and Marks Electrical with some fantastic jobs to support retail.
Online shopping means the types of roles in retail are changing:
  • Shop Assistant
  • Cleaner
  • Website Development
  • Warehousing
  • Online delivery picker
  • Social Media


Want to Know More?
World of Work Leicester and Leicestershire | LLEP
Sector profile: Retail and Wholesale (
With online competition, physical stores are looking at ways to make in-store shopping more exciting with additional facilities like cafes, beauty treatments, music, events and family fun days.

Get started on your future

What you'll need

You’ll need customer service skills, patience, the ability to work well with others, excellent verbal communication skills, a desire to help people and the ability to sell products and services.

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